FAQ.

Our products are made with natural wood - each piece of wood is different which means the colour of the wood & the engraving can slightly differ to product images shown. These pieces are created with a laser which means there will be burn marks on the edges of the wood.

Our products are NOT toys. They are designed as ornamental pieces or photography props. They are not to be given to children.

Resin is quite a durable material, but that does not mean it will not break, scratch or loose its lustre if not looked after properly. Please keep out of direct sunlight, clean with a soft cloth & keep them indoors.

Small bubbles or cavities may form in your resin pieces during the curing process - we ensure that they do not take away from the overall appearance of your keepsake piece. These pieces are handmade so 'imperfections' may occur.

Please note that 'top heavy' resin letters such as Ps & Fs will not stand on their own on the keepsake stand along with curved letters such as Os & Cs. A small piece of double sided tape attached to their base will help them stand on their own.